Privacy policy

Who we are

The data controller for creatormagic.ai and our apps is:

Creator Magic Ltd
Evagora Pallikaridi 38
Paphos 8010
Cyprus

For anything about your personal data, email privacy@creatormagic.ai. We reply within 30 days, and usually much sooner.

The website

• No cookies. creatormagic.ai sets no cookies and shows no cookie banner because it does not need one.
• Visitor numbers. We count visits in a privacy-friendly way that uses no cookies, stores no IP addresses and cannot identify you.
• Hosting. Like any website, our host processes your IP address to deliver pages and block attacks.
• YouTube videos. Videos are shown as a still picture. Nothing is loaded from YouTube until you press play. When you do, the video plays from youtube-nocookie.com and Google's privacy policy applies to that video.
• Links to other services. Our community runs on Skool and our videos live on YouTube. Those services have their own privacy policies.

Our apps

We run a few internal apps that publish posts to our own social media accounts, such as X and LinkedIn. They are not offered to the public, and only the Creator Magic team signs in to them.

When an account is connected, an app stores the account's ID, name, handle and profile picture, the access tokens the platform issues, and the posts we publish with their IDs and basic statistics. It uses them only to publish and schedule posts on the accounts we connected and to show us how those posts performed. The apps do not read your messages, contacts or feed, do not collect data about other people and do not run ads.

Where data is kept and for how long

• Data is stored securely with reputable providers, mainly in the EU.
• Access tokens are kept only while an account is connected. Disconnecting deletes them.
• Posts and their statistics are kept while the account stays connected.
• Backups are encrypted and deleted automatically within 90 days.

Who else sees it

We use a small number of service providers for hosting, storage, backups and email. They handle data only on our instructions and under data processing agreements. Where data leaves the European Economic Area, it is protected by the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework. We never sell personal data or share it for anyone else's advertising.

Legal basis

We rely on our legitimate interest in running our website and publishing our own content (GDPR Article 6(1)(f)). Where a platform asks the person connecting an account for consent, we also rely on that consent (Article 6(1)(a)), and it can be withdrawn at any time by disconnecting the app.

Your rights

Under the GDPR you can ask us to show you, correct, delete or hand over the personal data we hold about you, object to how we use it or ask us to restrict it. Email privacy@creatormagic.ai. To remove an app's access or have its data deleted, see Data deletion.

You can also complain to the Cyprus data protection authority, the Commissioner for Personal Data Protection, or to the authority where you live.

Children

Our website and apps are not aimed at children under 16, and we do not knowingly collect their data.

Changes

When we change this policy, we update the date at the top of this page. If a change affects an app's access, we update this page before the app uses that access.